Proudly Made In The USA

FAQs

Frequently Asked Questions

 

How much does shipping cost?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. Here’s how we break down our shipping prices:
  • The Blankets are $7.95 for one order in the US  
All prices are in USD.

How can I decide the sizing?:

There are 3 sizes: 
Size Small ( 52"x37"): Suitable for kids! You can hang it up as an art décor!
Size Medium ( 50"x60"): Fits an adult. It’s perfect for a couch throw to cover you, from shoulders to toe! It’s light but keeps you warm in a not annoying way. Also, it will be good if you use it when sitting on a chair to read books, drink tea or watch TV, etc.
The biggest size – size L ( 60"x80"): Absolutely great for cozying up. It can include the whole bed or full of an adult from head to toe!

How long will it take to ship my order?

Orders from our store are typically takes 3-5 days for production and 2-4 more days for shipping. 

I’m having issues placing an order.

We’re sorry to hear that you’re unable to place an order. Please contact our Customer Service via:  customer.service@mentionedyou.com and we will work on resolving the issue as quickly as possible.

What is the status of my order?

You can keep track of your order at any time by contacting us.

My tracking number isn’t working.

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I’d like to modify my order.

Because our orders are custom produced, we offer address changes for a short period of time after your order is placed. To see if your order is still eligible to be changed, visit 

I’d like to cancel my order.

Because our orders are custom produced, we offer order cancellations for a short period of time after your order is placed. To see if your order still qualifies for cancellation, please contact us via Customer.service@mentionedyou.com

My order is missing or defective.

We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can file a claim and contact us to request a replacement.

Report a campaign for policy violations.

As a user-generated content platform, we take infringing content concerns seriously and appreciate you taking the time to report a suspected violation. In order to place a formal complaint, please contact us.

How do I contact customer support?

We are happy to answer any questions you may have. Please contact customer service at https://mentionedyou.com/pages/contact-us